Data Ownership & Deletion Rights

1. Data Ownership

You Own Your Data

FinanceModel does not claim ownership of any content you upload, create, or generate using the platform. All data you provide remains your property.

When you use FinanceModel, you retain full ownership of:

Uploaded documents — Any files, spreadsheets, or data you import into the platform
Financial models — Models you create, configure, and maintain
Generated outputs — Calculations, projections, reports, and analyses produced from your inputs
Exports — Any files or reports you export from the platform

By using the Service, you grant FinanceModel a limited, non-exclusive license to process, store, and display your content solely as necessary to provide the Service to you. This license terminates when you delete your content or close your account.

We do not use your data to train AI models, share it with other customers, or repurpose it for any use beyond providing the Service to you.

2. Types of Data Covered

This policy applies to the following categories of data associated with your account:

Account Data

Your name, email address, organization affiliation, role, and authentication credentials.

Uploaded Documents

Files, spreadsheets, and data you import into the platform for modeling and analysis.

Models & Outputs

Financial models you create, including all versions, scenarios, calculations, and generated outputs.

Activity & Audit Logs

Records of actions taken within the platform, maintained for security, compliance, and support purposes.

3. Right to Access & Export

You have the right to access and export your data at any time while your account is active.

Self-Service Export

You can export models, data, and reports directly through the platform's export features. Common export formats include Excel (.xlsx), CSV, and PDF where applicable.

Data Access Request

You may request a copy of all personal information we hold about you by contacting us. We will provide the information in a structured, commonly used format.

Organization Administrators

Organization administrators can access and export data for users within their organization, subject to your organization's internal policies.

Note: Export format availability may vary depending on the type of content and platform features. We do not guarantee compatibility with all third-party systems.

4. Right to Deletion

You have the right to request deletion of your data. Upon receiving a valid deletion request, we will remove your data from our active systems.

What Is Deleted

Account profile and authentication data
Uploaded documents and files
Financial models and their outputs
User preferences and settings

What May Be Retained

Anonymized or aggregated data that cannot identify you
Records required for legal, tax, or regulatory compliance
Backup copies for a limited period as part of standard disaster recovery
Information necessary to protect against fraud or enforce our agreements

Deletion of your data is permanent. Once completed, we cannot recover deleted content. We recommend exporting any data you wish to retain before requesting deletion.

5. Deletion Timing & Exceptions

We process deletion requests as promptly as reasonably possible. However, deletion is not necessarily immediate.

Important Considerations

Processing time: Deletion requests are typically processed within a reasonable timeframe after verification of your identity and request validity
Backup systems: Data may persist in backup systems for a limited period before being purged through normal backup rotation
Shared content: If you have shared content with other users, copies accessible to those users may remain until they delete them
Legal holds: Deletion may be delayed or prevented if your data is subject to a legal hold, investigation, or regulatory requirement

We will notify you if we are unable to fulfill a deletion request and provide the reason, except where prohibited by law.

6. Organization Offboarding

When an organization closes its account or is offboarded from the platform, the following applies:

Data Export Period

Organization administrators will have a reasonable period to export organization data before deletion begins. We will communicate this timeline during the offboarding process.

User Accounts

Individual user accounts associated with the organization will be deactivated. Users may request personal data exports separately.

Deletion Scope

All organization data, including shared models, uploaded documents, and organization-level settings, will be scheduled for deletion following the export period.

Confirmation

We will confirm in writing when the organization offboarding and data deletion process has been completed.

For enterprise customers with specific data handling requirements, please contact us to discuss your offboarding needs in advance.

7. Contact & Requests

To exercise your data rights or submit a request, please contact us through one of the following channels:

Data Rights Requests

Email: privacy@financemodel.com

In-App Support

Use the Help & Support feature within the platform to submit a data request.

Enterprise Accounts

Contact your designated account representative or email: enterprise@financemodel.com

What to Include in Your Request

Your full name and email address associated with your account
The type of request (access, export, deletion, or other)
Organization name, if applicable
Any specific data or content you are referring to

We will acknowledge your request promptly and provide an estimated timeline for completion. We may need to verify your identity before processing certain requests.