Your data is stored in secure cloud infrastructure hosted by major cloud providers (AWS/GCP). Data is encrypted at rest and in transit. We do not store data on-premises at this time.
You do. Your data belongs to your organization. We process it to provide the service, but you retain full ownership and can export or delete it at any time.
Yes. You can export your models, assumptions, and data at any time in multiple formats including Excel (with formulas intact), structured data formats, and PDF reports.
Finny receives context about your model structure and current state to provide relevant guidance. Your raw data is not used to train AI models. AI interactions are logged for audit purposes, and you control what information is shared.
No. Each organization's data is isolated. We use logical separation to ensure your data is only accessible to your authorized users.
Not yet. SOC 2 certification is in our roadmap and we're working toward it. We're happy to discuss our current security controls and practices in detail.
Yes. Our team can complete standard security questionnaires (CAIG, SIG, custom formats). Please reach out and we'll coordinate the process.
SSO integration is on our roadmap but not yet implemented. Currently we support email/password authentication with MFA. Enterprise SSO is planned for future releases.
We have incident response procedures in place. Affected customers would be notified promptly according to our data processing agreement and applicable regulations.
We support Excel import/export as the primary integration path today. API access for programmatic integration is on our roadmap for Team and Enterprise plans.
Not at this time. We are currently cloud-only. If on-premises deployment is a hard requirement, please discuss with our team to understand our roadmap.
We support modern browsers: Chrome, Firefox, Safari, and Edge (latest versions). The platform is web-based and requires no desktop installation.
Enterprise pricing is based on your specific requirements — team size, features needed, and support level. We don't have a fixed price card for enterprise. Please contact us for a tailored quote.
Yes. Enterprise customers typically have annual agreements. We can discuss terms that work for your procurement process.
Absolutely. We recommend a structured pilot to validate that the platform fits your workflow and governance requirements. Pilots typically run 4-8 weeks with defined success criteria.
We offer SLA terms for enterprise customers as part of the contract. Standard SLA includes uptime commitments and support response times. Details are negotiated based on your requirements.
Enterprise plans include priority support with faster response times. We can discuss dedicated support arrangements for larger deployments.
Yes. Enterprise deployments include onboarding and training. We can tailor training to your team's experience level and use cases.
Enterprise customers have a dedicated contact for their account. For larger deployments, we can assign a customer success manager.
Our team is happy to answer specific questions about your requirements.
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